About Us

Our Mission

To provide top quality care and service in the entire spectrum of plastic and cosmetic surgery with the aim of improving the appearance, the well being and the self confidence of those patients who entrust their care to our team.

Our Vision

To be recognized by our patients, referring doctors and the wider community as a leader in the provision of services within our field of expertise. Our standard will be to provide service of a comprehensive, sensitive and professional nature. By attention to detail and constant client feedback, we will strive to remain at the forefront of service provision in those areas where we claim a preeminent position.

At the SydneyInstitute of Plastic Surgery we observe a set of values by which we conduct our clinic. They include:

• Punctuality and respect for the time of others
• Respect for the privacy of our patients
• Adherence to a code of confidentiality
• Sensitivity to client feedback and suggestions - even when it may be critical of our service
• Politeness in our dealings with others
• Honesty and responsibility
• Continuing professional development of all our staff to remain up to date with the latest techniques and operations
• 24/7 service with uninterrupted access to our principal surgeon or his staff

These lofty goals may not always be achievable. We encourage an atmosphere where our clients feel comfortable to comment on our service provision as we recognize that it is only by this two-way communication that we can achieve our goal of excellent service and ongoing improvement.