About Us

Our Approach

Thank you for visiting our website which we would like to think is different to the other sites you may chose to visit when deciding where you go to continue your investigations about possible surgical options.

Most websites are used as a form of promotion and advertising. They aim to impress the viewer and induce prospective patients to visit a surgeon and proceed to an operation. They extol the virtues of the doctor and list his every accomplishment, no matter how relevant or accurate it may be.

This website is different.

We aim to impress prospective patients by education rather than promotion.

Our guarantee to you, the visitor is:

• This website and all its information is accurate
• All photographs are of Dr Olbourne's own patients
• No photographs have been touched up or embellished digitally
• The outcomes of surgery as shown here are representative of the results we can produce. They are neither our very best results nor our worst.

Complications and unsatisfactory outcomes occur in all surgical practices - no matter how famous the surgeon or how smooth and fancy his presentation. What matters is how problems are handled and how committed the surgeon and his staff will be to minimizing your discomfort and doing whatever is necessary to achieve the best possible result.

In the event that a problem does occur, our practice will be there for you at all times. We will be available 24/7 and do whatever is necessary to achieve the best possible outcome.

Your privacy, your sensitivity and your comfort will be respected and maintained at all times. Should any patient feel that our service delivery could be improved in any way, we welcome all comments or advice, as only by such feedback can we achieve the goals enunciated in our Mission Statement.